Long story short, I am one happy camper…

When the furnace in our split entry home entered the final stages of it’s useful life, I called Jacobs Heating to come out and give me a quote. The sales person they sent, Mark Summerfield, arrived promptly and prepared. He listened attentively to my concerns about life in East County with a furnace that was […]

Great experience start to finish

Hi Krista.

I just wanted to take a moment to pass along a few compliments for some of your folks. We had a great experience from start to finish. When our furnace died I called the office you got someone out here the same day. We had a service call from Brian. He was courteous and […]

All three of them really listened to me

Jacobs Heating and Cooling installed a complete hydronic heating system in my home at 1542 SE 36th Ave, Portland OR to replace an old boiler that had been there for nearly 100 years. They did an excellent job, from designing and fabricating the components and system according to my needs and what I wanted, through […]

Good Group of People You Have!!!

The final part of my furnace installation was just completed by Rob. I was so extremely impressed by his smile, diligence and (especially) his work ethic. I work with service technicians and know there are many personality types. His is exemplary! He explained the programming of the thermostat, showed me how to replace the filter, […]

You have a good crew in these people.

Attn: Susan, Service Dept. Manager

I am writing to commend your service technician, Daryl Quinn, who stayed with the problem of my furnace until it was repaired. I’m so grateful for his work. It was no fun being in the house with no heat the night of October 5 and most of October 6. I’m sure […]

Great Service from Your Employees and Company

I am writing to say “Thank You” for such great service from your employees and company. My furnace stopped working this morning. I called and spoke to Abby and she scheduled someone right away. Later this morning James Lebreton came and replace my thermostat (never worked properly) with a great new one – cleaned the […]

Overall Project Went Great

We had a new high-end furnace and air conditioner installed as well as some zoning controls.

The overall project went great, from bid to completion. Sales person was not pushy at all and was very knowledgeable in the product line. The price was exceptionally good, especially in comparison to other vendors biding the exact same products. […]

Inspires Trust

Mark’s confidence immediately inspired trust- he came across as capable and knowledgeable, efficient and helpful and represents your company very well! The installers were great too.

– Carolyn R. Portland, Oregon

Left Cleaner than Before

Bob did a fantastic job wherever he worked and he left our home cleaner than it was before he got there. He was very organized and friendly.

– David T Lake Oswego, Oregon

We’d recommend you to anyone…

Dear Mr. Kagel –

We want you – and your company – to know how pleased we are with your service, installing new furnace and air conditioner at our home last month.

Somehow I misplaced the evaluation survey form left with us. But we want your company to know that we felt the installers, Matt and Rob, […]