Monthly Archives: July 2010

//July

Past Quitting Time

I would like to send a compliment to one of your service techs, namely Roy.

Last night my ac unit stopped working & I had to call Jacobs for assistance. Since it was past quitting time, the answering service said that someone would call back. Roy did call & in fact came to my home & in […]

Extra Mile

Thank you so much for your prompt attention to this matter. Dan, the technician who responded, was wonderful, and really went the extra mile for us. He was polite, friendly, very professional, and we now have a more efficient, quieter HVAC system.

Thanks again for your excellent service.

– Sunrose Condominiums

Prompt and Superior Service

Hi Mick,

I wanted to let you know how much we appreciated the prompt and superior service we received from Jacobs Heating. Stacy was very customer oriented and worked with our schedule to get the job coordinated with the roofing company. Allan was also excellent. He called to let us know when he would arrive and […]