Monthly Archives: July 2009

//July

Good Samaritan

Dear Jacob’s Management Team:

Yesterday, one of your employees generously stopped to help me – a fellow bike commuter – when I was stuck with a flat tire midway through the blazing Springwater Corridor Trail (it was over 100 degrees at that point in the day). My in-person thanks seemed like too little, so I wanted […]

Friendly knowledgeable people

I purchased a A/C capacitor from your company. I was extremely satisfied with the customer service. From Cindy who took my initial call to the young woman at the parts counter to the tech she referred to for info on how to set up and connect the capacitor. In a time where friendly knowledgeable people […]

Professional, cordial and very helpful

Sir,

I am writing to thank you and compliment your employees (specifically Susan in your Service Dept.) for assisting me in diagnosing the problem (an open fuse) with my A/C unit. She was professional, cordial and very helpful.

Your company will be my HVAC specialist from now on.

Sincerely,

Larry T.

Portland, OR

Guarantee Enthusiasm

Dear Greg,

You sold us a new Carrier Infinity heat pump and furnace in April and I just want you to know that we are 100% satisfied both with the equipment and with the service from Jacobs. Both are outstanding, as was your professionalism.

Feel free to use me as a reference–I can guarantee enthusiasm if anyone […]

Green Products

Geothermal Heat Pumps
A geothermal heat pump uses the ground below your home as a heat source when heating and a heat sink when cooling. Geothermal heat pumps are energy-efficient, environmentally clean, and space efficient systems that can be up to 70% more efficient than a traditional furnace or electric air conditioner.

Geothermal heat pump systems provide […]