Dear Jacob’s Heating, I am writing to express my appreciation for the excellent service provided to me earlier this week by Jacob’s Heating and your service technician Rick Rehmke. My furnace stopped working the day before Thanksgiving, a chilly day by portland standards. I called your office in a bit of a panic beause I […]
I am writing to formally complement Scott Lynn who recently installed a Trane furnace/air conditioner split system at my home. In addition to the installation of the heating and cooling units, Scott replaced a heat riser and cold air return ductwork. Scott was extremely professional and did a wonderful job on removal of the old […]
To Whom It May Concern: I just wanted to say thank you to each of you for taking my calls over and over again, treating me with respect, and more importantly fixing the problem. You all did an outstanding job on behalf of Jacobs and I hope your service department knows what assets you are.