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Testimonials

Hi Krista. 

HVACHeating, Ventilating and Air Conditioning. in SunRose Condominiums

Thank you so much for your prompt attention to this matter. Dan, the technician who responded, was wonderful, and really went the extra mile for us. He was polite, friendly, very professional, and we now have a more efficient, quieter HVACHeating, Ventilating and Air Conditioning. system.

Thanks again for your excellent service.

R and M
Sunrose Condominiums

 

Sir,

I am writing to thank you and compliment your employees (specifically Susan in your Service Dept.) for assisting me in diagnosing the problem (an open fuse) with my A/C unit. She was professional, cordial and very helpful.

Your company will be my HVACHeating, Ventilating and Air Conditioning. specialist from now on.

Sincerely,

Larry T.

Portland, OR

 

 

To Whom It May Concern: I just wanted to say thank you to each of you for taking my calls over and over again, treating me with respect, and more importantly fixing the problem. You all did an outstanding job on behalf of Jacobs and I hope your service department knows what assets you are.

I am sure other customers see the same thing that we saw, and believe me, when someone asks our comments on Jacobs; our response will be "No one is as nice as the guys at Jacobs"

We have used Jacobs for our businesses and I have used them personally for my home. They are always responsive, honest, detailed and committed to our happiness and comfort and quality of work. I have used them for maintenance, repair and new installation and every time they have done a great job in diagnosing and fixing our problems and working with us on complicated and long-term issues to find the most efficient and affordable solutions.

As an employee, I would like to say, for the record, that Jacobs Heating has given me the greatest opportunity to become a better individual and contributor to society in the sense that they have recognized me as a hard working, team player that will help represent Jacobs in a positive and productive manner, beneficial to the company and also the customer to which, without, we would not be. Without such managerial represenatives as Fred P.(hired by) and Jack T.(supervised by), I would not have been able to advance into the current position (service technician) that I occupy.

Paul, Just a note to let you know that we are pleased with our new furnace and very satisfied with Jacobs Heating. You personally gave us excellent and thorough service and it was because of YOUR professionalism that we decided to hire Jacobs Heating to install our new furnace.

I would like you to know how very pleased I am with the service I received during the installation of my new gas furnace. From the beginning, when I met with your salesman, I have been impressed with the professionalism and efficiency of your company.

Your installer is a skilled craftsman, a very hard worker, and provides friendly, enthusiastic customer service. He patiently answered all my questions.

Dear Jacobs Family:

This has bean a very positive experience for us, thanks to all of those with Jacobs that we have dealt with. You who lead the Jacobs business should be very proud and protective of those who interface with your customers. It is unusual, it seems today, to deal with that many people in a company and have them all exhibit such very good customer relations skills.

Dear Jacob's Heating, I am writing to express my appreciation for the excellent service provided to me earlier this week by Jacob's Heating and your service technician Rick Rehmke. My furnace stopped working the day before Thanksgiving, a chilly day by portland standards. I called your office in a bit of a panic beause I had houseguests arriving late that night and wanted them to arrive to warmth. With short notice, I was squeezed into a busy day's schedule and within an hour, Rick Rehmke was at my home.

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