As the second generation President of Jacobs Heating and Air Conditioning, Inc., Brent Jacobs has taken a critical role in the current success of the company. Born and raised in Portland, living and breathing HVACHeating, Ventilating and Air Conditioning., Brent is a fundamental part of the company's evolution, from installing his first furnace before he could drive, to now overseeing its four divisions. Brent has seen it all!
Our Team
Jacobs Heating and Air Conditioning is a family-owned and operated company, serving the HVACHeating, Ventilating and Air Conditioning. needs of the greater Portland region since 1952. Brent Jacobs is the second generation owner of the company and serves as its President. Over the years, Brent has assembled a top-notch management team of experienced professionals. "The smarter they are, the smarter I am," says Brent. "We don't assume our employees know everything, but we do ensure they are the most knowledgeable and well-trained professionals in the market by investing in them."
Every employee, including office staff and production people, receives training - both in-house and externally at industry seminars. Jacobs involves its field people in role-playing exercises where they pose situations that solicit responses to "What happens when..?" Personality tests are administered to determine employee strengths and weaknesses. Shop people are all industry trained, and some are involved in teaching others.All of this is done not just to make them better long-term employees, but better people, too. We believe we are the best and make sure our employees have the tools and the training to be the best.
Jacobs currently employs more than 80 people, many of whom have been with the company 10, 20, and even 30 years. That type of loyalty is a testimony to the heritage of the company established by Brent's father Basil Jacobs over 50 years ago .
Jacobs Management Team is made up of:
Brent Jacobs
President
Michael J. "Mick" Desserault
Chief Financial Officer
A graduate of the University of Washington School of Business, Mick spent 5 years with the Seattle audit practice of Deloitte and Touche, LLC, specializing in retail, manufacturing and construction. He next returned to his hometown of Yakima, Washington to manage his family's business in the food processing and agriculture sectors. The sale of the family business allowed he and his wife to pursue their dream of making beautiful Portland, Oregon thier home, while the CFO position at Jacobs continues Mick's life-long passion for managing and promoting Northwest family and closely-held businesses.
Tim Hay
Commercial Manager
Tim started as a residential installer over 15 years ago and worked his way up through commercial journeyman, foreman, superintendent, project manager and joined Jacobs Heating in 2004 as commercial division manager. His construction experience includes residential, commercial ranging from small TI work, retail, to multi million dollar military base contracts and even time spent on the original build of Disney’s California Adventures Theme Park.
Melanie McMurtry
Residential Existing Home (Retrofit) Manager
I began working in this ever-changing field in 1986. I have had the opportunity to work in every aspect of the HVACHeating, Ventilating and Air Conditioning. industry.
I have been fortunate to be a department manager at Jacobs since 1999. Over this period of time, I have learned that my number one mission is to provide extraordinary customer service.
I could not be a successful manager without the dedication and perserverance of the entire retrofit team.
Joe Munafo
Residential New Construction Manager
My career in the HVACHeating, Ventilating and Air Conditioning. industry started over 16 years ago. All of my time has been dedicated to installing quality HVACHeating, Ventilating and Air Conditioning. systems in Residential New Construction (RNC) projects. I became Jacobs' RNC manager in 2006. I am very hands on and not afraid to roll up my sleeves. Don't be suprised if you see me at your project jobsite. I am dedicated to serving my customers' needs. I work hand-in-hand with my sales, install and administrative teams to give you the Best Quality and the Best Value. I am experienced in the implementation of Forced Air, Radiant, Geothermal, Ductless split and Unico systems, and am excited for the next leap forward in HVACHeating, Ventilating and Air Conditioning. technology. I look forward to working for you on your next project.
Susan Krummann
Service Manager
The best customer service is what I and my team strives for. The old adage “The only thing that is constant is change” is the absolute truth. Here in the service department our mission is to stay abreast of technologies which can improve the spaces in which we live and work. Whether the issue is air quality, energy efficiency or just making sure someone’s system is as quiet as possible we strive to help each customer improve their environment. I appreciate the opportunity to serve you and thank you very much for your patronage.
