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Our Team

Jacobs Heating and Air Conditioning is a family-owned and operated company, serving the HVACHeating, Ventilating and Air Conditioning. needs of the greater Portland region since 1952. Brent Jacobs is the second generation owner of the company and serves as its President.  Over the years, Brent has assembled a top-notch management team of experienced professionals. "The smarter they are, the smarter I am," says Brent. "We don't assume our employees know everything, but we do ensure they are the most knowledgeable and well-trained professionals in the market by investing in them."

Every employee, including office staff and production people, receives training - both in-house and externally at industry seminars.  Jacobs involves its field people in role-playing exercises where they pose situations that solicit responses to "What happens when..?" Personality tests are administered to determine employee strengths and weaknesses. Shop people are all industry trained, and some are involved in teaching others.All of this is done not just to make them better long-term employees, but better people, too. We believe we are the best and make sure our employees have the tools and the training to be the best.

Jacobs currently employs more than 80 people, many of whom have been with the company 10, 20, and even 30 years. That type of loyalty is a testimony to the heritage of the company established by Brent's father Basil Jacobs over 50 years ago .

Jacobs Management Team is made up of:

Brent Jacobs
President

As the second generation President of Jacobs Heating and Air Conditioning, Inc., Brent Jacobs has taken a critical role in the current success of the company. Born and raised in Portland, living and breathing HVACHeating, Ventilating and Air Conditioning., Brent is a fundamental part of the company's evolution, from installing his first furnace before he could drive, to now overseeing its four divisions. Brent has seen it all!

Michael J. "Mick" Desserault
Chief Financial Officer

A graduate of the University of Washington School of Business, Mick spent 5 years with the Seattle audit practice of Deloitte and Touche, LLC, specializing in retail, manufacturing and construction. He next returned to his hometown of Yakima, Washington to manage his family's business in the food processing and agriculture sectors. The sale of the family business allowed he and his wife to pursue their dream of making beautiful Portland, Oregon thier home, while the CFO position at Jacobs continues Mick's life-long passion for managing and promoting Northwest family and closely-held businesses.

Marcy Huxtable
Commercial Construction Manager

I have been involved in the Oregon HVACHeating, Ventilating and Air Conditioning. industry since 1989, starting my carrer as a sales rep for a HVACHeating, Ventilating and Air Conditioning. equipment company working with many manufactures, engineers and contractors, including Jacobs. My next experience in the industry was as an Estimator/Project Manager for a leading Oregon Commercial HVACHeating, Ventilating and Air Conditioning. Contractor. I joined the Jacobs team in 2010 as a Commercial Projects Estimator and took the position of Commercial Department  Manager in 2012. I am excited to work with a professional sales personnel and installers that have the expertise  to complete all projects from small tenant improvement to commercial high rises.  Our goal in the commercial department is to have the projects run smoothly and on time.

We look forward to working on your next commercial adventure.

Melanie McMurtry
Residential New Construction and Existing Home (Retrofit) Manager

I began working in this ever-changing field in 1986. I have had the opportunity to work in every aspect of the HVACHeating, Ventilating and Air Conditioning. industry.

I have been fortunate to be the Residential Department Manager at Jacobs since 1999. Over this period of time, I have learned that my number one mission is to provide extraordinary customer service.

I could not be a successful manager without the dedication and perserverance of the entire retrofit team.

Susan Krummann
Service Manager

The best customer service is what I and my team strives for. The old adage “The only thing that is constant is change” is the absolute truth. Here in the service department our mission is to stay abreast of technologies which can improve the spaces in which we live and work. Whether the issue is air quality, energy efficiency or just making sure someone’s system is as quiet as possible we strive to help each customer improve their environment. I appreciate the opportunity to serve you and thank you very much for your patronage.

 

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