Hi Mick,

I wanted to let you know how much we appreciated the prompt and superior service we received from Jacobs Heating. Stacy was very customer oriented and worked with our schedule to get the job coordinated with the roofing company. Allan was also excellent. He called to let us know when he would arrive and after completing the job, he took extra time to explain what he had done and how he corrected a problem that another heating company had created. Everyone on your team was courteous and easy to work with and I wanted you to know that it was a job well done.